Unit 2, Lesson 3
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Difficult Negotiators

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Dealing with Difficult Negotiators


Learning goals:
Students will develop strategies for effectively dealing with difficult negotiators, emphasizing composure, active listening, collaboration, and ethical considerations.


Resources:
https://docs.google.com/presentation/d/1Z95vQmJOGezohXmikg50O7ExSPL8tVP6_ema6aZMFo4/edit?usp=sharing


Learning activities:

Introduction (15 minutes):

  1. Welcome and Review:
    • Briefly review fundamental negotiation concepts.
    • Introduce the day’s focus on dealing with difficult negotiators.
  2. Discussion: Why Some Negotiators Are Difficult:
    • Engage students in a discussion about common traits and behaviors exhibited by difficult negotiators.
    • Identify challenges students may face when dealing with such counterparts.

Understanding Difficult Negotiators (20 minutes):
3. Presentation: Traits of Difficult Negotiators:

  • Present a brief overview of common traits, behaviors, and communication styles of difficult negotiators.
  • Discuss the impact of these traits on the negotiation process.
  1. Group Activity: Case Study Analysis:
    • Divide students into small groups.
    • Provide case studies depicting negotiations with difficult counterparts.
    • Instruct each group to analyze the case studies, identify difficult behaviors, and brainstorm potential strategies.

Strategies for Dealing with Difficult Negotiators (45 minutes):
5. Presentation: Strategies for Dealing with Difficult Negotiators:

  • Present a set of strategies for dealing with difficult negotiators, including maintaining composure, active listening, empathy, setting boundaries, and collaborative problem-solving.
  1. Role-Playing Exercise:
    • Assign roles and scenarios for a role-playing exercise. Each student will have the opportunity to negotiate with a difficult counterpart.
    • Emphasize the application of strategies discussed in the presentation.
    • Set a time limit for each negotiation.
  2. Debrief and Group Discussion:
    • After the role-playing exercise, facilitate a debriefing session.
    • Encourage students to share their experiences, challenges faced, and strategies that proved effective.

Advanced Strategies and Considerations (30 minutes):
8. Presentation: Advanced Negotiation Techniques for Difficult Negotiators:

  • Introduce advanced negotiation techniques such as framing, conditional offers, questioning techniques, and strategic silence.
  • Discuss when and how to apply these techniques effectively.
  1. Ethical Considerations:
    • Discuss the ethical considerations when dealing with difficult negotiators.
    • Engage students in a conversation about maintaining integrity, transparency, and ethical conduct during negotiations.

Application and Reflection (20 minutes):
10. Case Study Analysis – Ethical Dilemmas:
– Present case studies highlighting ethical dilemmas in negotiations with difficult counterparts.
– In small groups, have students analyze the cases and discuss ethical decision-making.

  1. Individual Reflection:
    • Ask students to individually reflect on their experiences in the role-playing exercise and consider how the strategies and techniques align with ethical considerations.

Conclusion and Summary (10 minutes):
12. Summary: – Summarize key takeaways from the lesson, emphasizing the practical strategies for dealing with difficult negotiators.

  1. Next Steps:
    • Provide information on additional resources, readings, or activities for students to further enhance their negotiation skills.

Assessment:

  • Evaluate student participation in discussions, contribution to the role-playing exercise, and reflection on both the practical and ethical aspects of dealing with difficult negotiators.

Adaptaciones curriculares:
None Needed