Speaking Fluency Activities – Day 2

Role-Playing Scenarios

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Key Concepts

• Role-Playing: Acting out scenarios to practice language and social skills.
• Real-Life Simulation: Mimicking real-world situations to develop practical skills.

Real-World Examples

1. Role-Playing: Negotiating a raise with your boss.
2. Simulation: Acting as a customer service representative resolving a complaint.
3. Role-Playing: Interviewing for a job.
4. Simulation: Mediating a disagreement between colleagues.
5. Role-Playing: Presenting a business proposal to potential investors.

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Learning activities

Negotiation Practice (30 minutes)

Objective: Develop negotiation skills through role-playing.

Instructions:

1. Pair Work: Partner up and role-play a negotiation scenario (e.g., “Asking for a raise”).
2. Class Discussion: Share experiences and discuss effective strategies.

Customer Service Challenge (20 minutes)

Objective: Improve problem-solving and communication skills in customer service contexts.

Instructions:

1. Group Work: Form groups and act out a customer service scenario where one person is the customer and the others are representatives.
2. Feedback: The group provides feedback on how well the situation was handled.

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