Dealing with Difficult Negotiators
Learning goals:
Students will develop strategies for effectively dealing with difficult negotiators, emphasizing composure, active listening, collaboration, and ethical considerations.
Resources:
https://docs.google.com/presentation/d/1Z95vQmJOGezohXmikg50O7ExSPL8tVP6_ema6aZMFo4/edit?usp=sharing
Learning activities:
Introduction (15 minutes):
- Welcome and Review:
- Briefly review fundamental negotiation concepts.
- Introduce the day’s focus on dealing with difficult negotiators.
- Discussion: Why Some Negotiators Are Difficult:
- Engage students in a discussion about common traits and behaviors exhibited by difficult negotiators.
- Identify challenges students may face when dealing with such counterparts.
Understanding Difficult Negotiators (20 minutes):
3. Presentation: Traits of Difficult Negotiators:
- Present a brief overview of common traits, behaviors, and communication styles of difficult negotiators.
- Discuss the impact of these traits on the negotiation process.
- Group Activity: Case Study Analysis:
- Divide students into small groups.
- Provide case studies depicting negotiations with difficult counterparts.
- Instruct each group to analyze the case studies, identify difficult behaviors, and brainstorm potential strategies.
Strategies for Dealing with Difficult Negotiators (45 minutes):
5. Presentation: Strategies for Dealing with Difficult Negotiators:
- Present a set of strategies for dealing with difficult negotiators, including maintaining composure, active listening, empathy, setting boundaries, and collaborative problem-solving.
- Role-Playing Exercise:
- Assign roles and scenarios for a role-playing exercise. Each student will have the opportunity to negotiate with a difficult counterpart.
- Emphasize the application of strategies discussed in the presentation.
- Set a time limit for each negotiation.
- Debrief and Group Discussion:
- After the role-playing exercise, facilitate a debriefing session.
- Encourage students to share their experiences, challenges faced, and strategies that proved effective.
Advanced Strategies and Considerations (30 minutes):
8. Presentation: Advanced Negotiation Techniques for Difficult Negotiators:
- Introduce advanced negotiation techniques such as framing, conditional offers, questioning techniques, and strategic silence.
- Discuss when and how to apply these techniques effectively.
- Ethical Considerations:
- Discuss the ethical considerations when dealing with difficult negotiators.
- Engage students in a conversation about maintaining integrity, transparency, and ethical conduct during negotiations.
Application and Reflection (20 minutes):
10. Case Study Analysis – Ethical Dilemmas:
– Present case studies highlighting ethical dilemmas in negotiations with difficult counterparts.
– In small groups, have students analyze the cases and discuss ethical decision-making.
- Individual Reflection:
- Ask students to individually reflect on their experiences in the role-playing exercise and consider how the strategies and techniques align with ethical considerations.
Conclusion and Summary (10 minutes):
12. Summary: – Summarize key takeaways from the lesson, emphasizing the practical strategies for dealing with difficult negotiators.
- Next Steps:
- Provide information on additional resources, readings, or activities for students to further enhance their negotiation skills.
Assessment:
- Evaluate student participation in discussions, contribution to the role-playing exercise, and reflection on both the practical and ethical aspects of dealing with difficult negotiators.
Adaptaciones curriculares:
None Needed